debug.log - Full Client Swing Wallet - Troubleshoot

Owned by Spencer Whetstone
Last updated: Apr 28, 2019 by Nathan Bode
1 min read


Languages

Sometimes it useful to submit a copy of the debug log of the ZenCash Full Client wallet. Here are instructions

Mac Instructions to find the Swing wallet debug.log

Quit wallet and find the debug.log file.

From the Finder use the Go to Folder menu ( keyboard shortcut SHIFT-CMD-G ) and enter the following:

~/Library/Application Support/Zen


Attach a copy of the debug.log file to your service desk ticket.


Windows Instructions to find the Swing wallet debug.log

Quit wallet and find the debug.log file.

First, go to the windows run application. On windows 10, you can do this by clicking start and typing: run. For all versions of windows, use the keyboard shortcut: Windows Key + R. Once the run application is open, enter the following: 

%AppData%\Zen



Attach a copy of the debug.log file to your service desk ticket.



© 2020 Horizen. All rights reserved.