1. Cierra la aplicación de la billetera si se encuentra en ejecución.
2. Abra la aplicación Finder
   1. Da click en el menu de Go en la parte de arriba, da click en "Go to Folder..." o presiona Shift+Command+G
      

3. Introduzca lo siguiente:

   ~/Library/Application Support/Zen/

   

   

4. Copie el archivo wallet.dat en una ubicación segura, como una unidad de almacenamiento USB cifrada
   
   1. Cómo crear una USB encriptada en Mac OS usando Disk Utility (Texto en inglés)

1. Cierra la aplicación de la billetera si se encuentra en ejecución.
2. Abra la aplicación Files
   1. Da click en el icono Files en el menu de Favoritos
   
   

3. Presione las teclas Ctrl + L e introduzca lo siguiente:

   ~/.zen/

   

   

4. Copie el archivo wallet.dat en una ubicación segura, como una unidad de almacenamiento USB cifrada
   
   1. Cómo crear una USB encriptada en Linux utilizando Disk Utility

1. Cierra la aplicación de la billetera si se encuentra en ejecución.
2. Abra la aplicación Ejecutar
   1. Da click en start y escribe run (Windows 10)  o presione Tecla Windows + R

3. Introduzca lo siguiente:

   %AppData%\Zen

   

   

4. Copie el archivo wallet.dat en una ubicación segura, como una unidad de almacenamiento USB cifrada

   1. Cómo crear una USB encriptada en Windows 10 Pro con BitLocker (Texto en inglés)
   2. Cómo crear una USB encriptada utilizando VeraCrypt (Texto en inglés)

Esta columna no aplicar para MacOS: El Capitan

El soporte para El Capitan ya no existe.

1. Cierre ZENCashWallet
2. Download the Wallet image file (.dmg) HorizenWallet-0.85.1.dmg
   
3. Install the wallet
   
   1. Open the disk image 'HorizenWallet-0.85.1.dmg'
      
   2. Copy the HorizenWallet application to the Applications folder
      
4. Launch the HorizenWallet application from launchpad

1. Cierre ZENCashWallet
2. Ejecute Terminal

3. Actualice el apt cache

   sudo apt-get update -y

4. Instale zen, esto actualizará el servicio zend si hay una nueva versión disponible

   sudo apt-get install zen -y

5. Instale Billetera GUI

   sudo apt-get install zencash-desktop-gui-wallet -y

6. Launch HorizenWallet

1. Cierre ZENCashWallet
2. Remove any existing shortcuts
   1. Desktop shortcuts
      1. Right click the existing desktop shortcut
      2. Select `Delete`
         
   2. Start menu shortcuts
      1. Open the start menu
      2. Right click the shortcut
      3. Select `Unpin from Start`
         
         
         
3. Download the new wallet: HorizenDesktopGUIWallet0.85.0.zip
4. Extract the new wallet
   1. Open your Downloads folder
   2. Right click the `HorizenDesktopGUIWallet_0.85.0.zip` file
   3. Select `Extract All...`
   4. Change the destination folder if desired
   5. Ensure `Show extracted files when complete` is checked
   6. Select `Extract` and wait for the extraction to complete
      
      
5. [OPTIONAL] - Recreate any desired shortcuts:
   1. Desktop shortcut
      1. Right click the new `HorizenDesktopGUIWallet` application
      2. Select `Send to`, followed by `Desktop (create shortcut)`
         
   2. Start menu Shortcut
      1. Right click the new Application
      2. Select `Pin to Start`
         
         
         

1. Backup the wallet.dat, using the instructions in the Wallet Backup instructions above
2. Launch Terminal
   1. From the Finder Open the Utilities Folder
      1. 
   2. Open Terminal
      1. 
3. Re-Scan your blockchain

   1. Paste/Enter the following into your terminal

      /Applications/HorizenWallet.app/Contents/Java/zend --rescan

   2. Press 'Ctrl + C' to exit the zend daemon after re-scanning is complete
4. Open your HorizenWallet and it should load
   1. Note the progress of the Blockchain synchronization in the lower right hand corner
      
      1. If this does not solve your error, continue to the next step
5. Re-Index your blockchain (This will take a very long time, 20+ hours)

   1. Paste/Enter the following into your terminal

      /Applications/HorizenWallet.app/Contents/Java/zend --reindex

   2. Press 'Ctrl + C' to exit the zend daemon after re-indexing is complete
6. Open your HorizenWallet and it should load
   1. Note the progress of the Blockchain synchronization in the lower right hand corner

1. Backup the wallet.dat, using the instructions in the Wallet Backup instructions above
2. Launch Terminal
3. Re-Scan your blockchain

   1. Paste/Enter the following into your terminal

      zend --rescan

   2. Press 'Ctrl + C' to exit the zend daemon after re-scanning is complete
4. Open your HorizenWallet and it should load
1. Note the progress of the Blockchain synchronization in the lower right hand corner
   
   1. If this does not solve your error, continue to the next step

5. Re-Index your blockchain (This will take a very long time, 20+ hours)

   1. Paste/Enter the following into your terminal

      zend --reindex

   1. Press 'Ctrl + C' to exit the zend daemon after re-indexing is complete
6. Open your HorizenWallet and it should load
   1. Note the progress of the Blockchain synchronization in the lower right hand corner

1. Backup the wallet.dat, using the instructions in the Wallet Backup instructions above
2. Locate the zend.exe from where your HorizenDesktopGUIWallet is installed and note the location from the address bar. Example: `C:\Users\zenops\HorizenDesktopGUIWallet\app`
3. Launch command prompt
   1. Hit 'Windows Key + R', type 'cmd' and hit <enter>

4. Change directories to the location noted earlier using the 'cd' command

   Example Output

   cd C:\Users\zenops\HorizenDesktopGUIWallet\app

5. Re-Scan your blockchain

   1. Paste/Enter the following into your terminal

      zend --rescan

   2. Press 'Ctrl + C' to exit the zend daemon after re-scanning is complete
6. Open your HorizenDesktopGUIWallet and it should load
1. Note the progress of the Blockchain synchronization in the lower right hand corner
   
   1. If this does not solve your error, continue to the next step

7. Re-Index your blockchain (This will take a very long time, 20+ hours)

   1. Paste/Enter the following into your terminal

      zend --reindex

   2. Press 'Ctrl + C' to exit the zend daemon after re-indexing is complete
8. Open your HorizenDesktopGUIWallet and it should load
   1. Note the progress of the Blockchain synchronization in the lower right hand corner