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rootSphere By Horizen User Manual


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Sphere 6.1 - Troubleshooting zend


Is the HorizenDesktopGUIWallet

Wallet

Running?

Quit Sphere

The HorizenDesktopGUIWallet Wallet ( previously known as the ZENCASHWallet or the Swing wallet ) is also a full node wallet. As such, it cannot run at the same time that Sphere is running.

Even if you quit the Horizen Wallet the HorizenDesktopGUIWallet it is possible that its zend process is still running.

Quit Sphere

Determine that no instance of zend is running. If so kill the zend process.

macOS - use Activity Manager

Windows -  use Task Manager

Linux - use System Monitor or equivalent, or command line

Restart Sphere


Please use our 24/7 ZenHelp support desk to work with a Support Agent if you require additional assistance.


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