{"xsrfToken":"2e2a99e318643a13526b0ef6fa80e497a485f3c2_lout","branding":{"id":"1","key":"zen","name":"Horizen Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#020c21","headerLinkHoverBGColor":"#020c21","headerBadgeColor":"#020c21"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Horizen service desk.","sharedPortalName":"<","userInitialAnnouncementHeader":"Our wiki and sdk documentation can be found here","userInitialAnnouncementMessageWiki":"<p>Wiki - <a href=\"https://wiki.horizen.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://wiki.horizen.io</a>, SDK - <a href=\"https://docs.horizen.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.horizen.io</a></p>","translations":{"en-IE":{"localeDisplayName":"English (Ireland)"},"en-US":{"helpCenterTitle":"Welcome to the Horizen service desk.","sharedPortalName":"<","announcementHeader":"Our wiki and sdk documentation can be found here","announcementMessage":"Wiki - https://wiki.horizen.io, SDK - https://docs.horizen.io","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#273957","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4005d684-349f-4b35-a293-f00705d77851/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MWQxZWY3NS1mMzBkLTRiYjctOTEyYS02NmZkOWVlYmJlMDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwMDVkNjg0LTM0OWYtNGIzNS1hMjkzLWYwMDcwNWQ3Nzg1MSI6WyJyZWFkIl19LCJleHAiOjE2OTY0NjQxNzMsIm5iZiI6MTY5NjQ2MzU3M30.9K7v83BVyNiIY6rzhpOB6BITjedWKtEMgxw7Ik_pQvs&client=61d1ef75-f30d-4bb7-912a-66fd9eebbe00&height=300&mode=fit","bannerMediaApiFileId":"4005d684-349f-4b35-a293-f00705d77851","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"zen","projectId":10000,"serviceDeskId":1,"name":"Horizen Support","description":"<p>Raise a support request with our English speaking customer support team here.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"700","name":"Horizen Store Support","descriptionHtml":"","callToAction":"Horizen Store Support","introHtml":"<p>Raise a request with our team for anything order related.</p>","icon":11356,"iconUrl":"https://horizenofficial.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11356","groups":[1],"key":""},{"id":"562","name":"Open a ticket","descriptionHtml":"","callToAction":"Open a ticket","introHtml":"<p>Open a ticket for any of the following, <b>Sphere By Horizen</b>, <b>System issues</b>, <b>bugs</b>, <b>feature requests</b> .</p>","icon":10527,"iconUrl":"https://horizenofficial.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[1],"key":""},{"id":"554","name":"Secure And Super Node","descriptionHtml":"<p>This guide will give you steps needed to produce any relevant logs to attach to this ticket. <a href=\"https://horizenofficial.atlassian.net/wiki/spaces/ZEN/pages/136872127/Support+Channels+-+zenhelp+Discord\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://horizenofficial.atlassian.net/wiki/spaces/ZEN/pages/136872127/Support+Channels+-+zenhelp+Discord</a></p>","callToAction":"Secure And Super Node","introHtml":"<p>Everything related to <b>nodes</b>: payments, setup or general doubts.</p>","icon":11314,"iconUrl":"https://horizenofficial.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11314","groups":[1],"key":""},{"id":"652","name":"ZEN Faucet","descriptionHtml":"","callToAction":"ZEN Faucet","introHtml":"<p>Everything related to <b>Faucet</b>: Payments, social media authentication, address verification, bugs, account blocks or general doubts.</p>","icon":11315,"iconUrl":"https://horizenofficial.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11315","groups":[1],"key":""},{"id":"567","name":"Open a ticket","descriptionHtml":"","callToAction":"Open a ticket","introHtml":"","icon":10532,"iconUrl":"https://horizenofficial.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Common Requests"}],"orderMapping":{"1":[554,700,652,562]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"76fda8dd-3d26-36a9-a340-732e5e55bd96","appLinkName":"System Confluence","appLinkUrl":"https://horizenofficial.atlassian.net/wiki","spaceKey":"ZEN","spaceName":"Horizen","spaceUrl":"https://horizenofficial.atlassian.net/wiki/spaces/ZEN","isServer":false},"labels":[],"projectKey":"ZEN","serviceDeskId":1,"kbLinkDomainURLs":["https://horizenofficial.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ZEN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (Ireland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"<","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://horizenofficial.atlassian.net/wiki","kbLinkDomainURLs":["https://horizenofficial.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}